First Name

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Last Name

Company Name

email

1. Start the Outlook programme

2. Understand the Outlook screen

3. Create & send emails

4. Delete/forward/reply to messages

5. Work with attachments

6. Set message priority

7. Save draft messages

8. Recall/find messages

9. Print messages

10. Create message folders & sub-folders

11. Create signatures

12. Use ‘received message’ options

13. Us the address book

14.Add/edit contacts

15. Create distribution lists

16. Schedule appointments

17. Set reminders

18. Create & edit tasks

19. Create & edit notes

20. Sort, find and filter messages

21. Work with Outlook views

22. Set rules in a folder

23. Customise the Outlook toolbar

24. Customise menus & toolbars

25. Share contact information

26. Use categories to organise appointments, tasks & notes

27. Use email stationery

28. Filter junk emails

29. Integrate Outlook with other applications

30. Import & export files

31. Archive email messages

32. Print calendars & tasks

33. Create & use message templates

34. Communicate using NetMeeting

35. Change calendar & time-zone settings

36. Create & use Outlook forms

37. Use multiple calendars

38. Share calendar information over the Internet